Refund and Cancellation Policy

Purpose

This policy outlines the process for refunds and cancellations for teams registered to participate in the Hobart Cup. It aims to provide clarity and fairness to all participants while also ensuring the sustainability of the event.

1. Cancellation by Organisers

If the Hobart Cup is cancelled by the organisers for any reason (e.g., inclement weather, unavailability of grounds due to closure by ground owners, or any other unforeseen circumstances), refunds will be issued based on the following conditions:

No games played

A 70% refund of the entry fee will be provided.

One game played

A 50% refund of the entry fee will be provided.

Two or more games played

No refund will be provided.

2. Non-Recoverable Costs

If the tournament is cancelled but certain non-recoverable costs (such as trophies, venue bookings, or administrative costs) have been incurred, these costs will be deducted from the total amount of entry fees collected before issuing refunds.

3. Withdrawal by Teams

More than 28 days before the event

Teams that withdraw more than 28 days before the start of the tournament will receive a full refund.

14 to 28 days before the event

Teams that withdraw between 14 and 28 days before the tournament will be offered a refund minus a $100 administrative fee or a full credit towards a future Hobart Cup.

Less than 14 days before the event

Teams that withdraw less than 14 days before the start of the tournament will not be eligible for a cash refund but may receive a partial credit for a future event. This credit will be at the discretion of the event organisers.

4. Credits for Future Events

In situations where a refund is not possible, teams may be offered a credit towards a future Hobart Cup. Credits are valid for one year from the date of issue and are transferable to other teams within the same club.

5. Communication

All participants will be informed of any cancellations, changes, or refund policies promptly via email and through updates on the Hobart Cup website and social media.

We commit to transparency in explaining the reasons behind any deductions from refunds or credits.

6. Final Decisions

The Hobart Cup organising committee reserves the right to make the final decision regarding refunds and credits. The committee will review all circumstances on a case-by-case basis to ensure fairness and consistency.

Contact Information

For any questions or concerns regarding this policy, please contact the Hobart Cup organisers at thehobartcup@bigpond.com or through our website’s contact form.